Instructions | Video Guide | FAQs

Instructions
Open a Spotlight Search, search for “print center” and open the Print Center app

From the top menu, select Printer > Add Printer

Click on the middle Globe icon to add by host name / IP address

Enter the Print Queue Host Name in the Address field

Protocol: Line Printer Daemon – LPD

Click on the dropdown menu to the right of Use: and click “Select Software”

Search for and select the printer driver that corresponds with the printer model. Then click “OK“.

Note: most printer models on campus are Xerox C410

Click “Add” and follow the prompts

Video Guide

FAQs
I’m unable to add the printer after following the steps above.

  1. Ensure you are connected to the KS WiFi and Global Protect
  2. Check that your Private WiFi address is turned Off
    • Click the WiFi icon in the top right hand corner > Wi-Fi Settings
    • Click on the 3 dots in the circle next to KS_WiFi then click Network Settings
    • The Private Wi-Fi address setting should be Off. If this is not turned Off, please visit a Wahi Lolouila to turn it off.
  3. Open Self Service and run the following apps:
    • Fix AD Binding
    • SS-Xerox Printer and Copiers 2025
  4. Restart your laptop
  5. Try again to re-add the printer using the steps above.
  6. If it is still unsuccessful, try to add the printer using the IP address (10.xxx.xxx.xxx) instead of the hostname (o-kc-p-xx-xxx).
  7. If none of these steps worked, please visit a Wahi Lolouila.

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