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Bluebook

PostedJuly 21, 2026
UpdatedAugust 12, 2026

Overview

Bluebook is the digital testing application by College Board that students use to take standardized assessments, such as the SAT, PSAT, and AP exams. Students typically setup the Bluebook testing app with their counselor in Guidance class.

Prerequisites

To minimize the potential of running into device related issues on testing day, make sure to check the following:

  1. Network Settings
    • Ensure Private WiFi Address is set to OFF. If it is not OFF, please visit a Wahi Lolouila.
    • Open System Preferences > WiFi > Click on the three dots next to KS WiFi > Network Settings > Private WiFi Address: OFF.
  2. Global Protect
    • Update to the latest version of Global Protect.
    • Open Self Service > search for Global Protect > Install (this will install the latest version).
  3. MacOS Fully Updated

Bluebook Device Test

Students should test the Bluebook app before testing day to prevent application issues on test day.

  1. Launch the BlueBook app.
    • Click on the “Apps” icon in your Macʻs doc OR click on the Spotlight Search icon in the top menu bar.
    • Search for “Bluebook” and click on the icon to open the app.
  2. Click on the “Test Your Device” button in the top right corner.
  3. Ensure all checkmarks are green:
    • ✅ Memory
    • ✅ Operating system
    • ✅ Device lock
    • ✅ Disk space
  4. Hit the yellow “Done” button to complete your device test.

FAQs

After launching the Bluebook app, I get an error message saying I need to update the app.

To update Bluebook, please follow the steps below:

    1. Open the ‘Self Service’ application and search for “Bluebook”
    2. In the Catalog, look for the “Bluebook Exams – DELETE” tile. Click on the “Delete” or “Delete Again” button.
    3. After the action completes, click the “Open” or “Install” button under the tile “Bluebook Exams Self Service – ksvppadmin1“.
    4. You should now be able to open the Bluebook app again. This time, it should be updated to the latest version.

https://www.youtube.com/watch?v=tive_guQHAg

The "Memory" or "Device lock" check(s) failed during the device test.

Please visit a Wahi Lolouila for assistance, as these errors may require physical repair.

Wahi Lolouila locations and hours of operations can be found here: https://blogs.ksbe.edu/kekoilipi/contact-us/

The "Operating system" check failed during the device test.

This means that your MacOS operating system needs to be updated. Please reference our support article on Performing MacOS Updates to update your OS system. If you are having issues updating, please visit a Wahi Lolouila.

The "Disk space" check failed during the device test.

This means that you are running low on disk space (i.e. you have too much files/data saved on your laptop). Please remove and delete unnecessary files from your laptop and run the test again. If you are not able to clear up enough space and the check consistently does not pass, please visit a Wahi Lolouila.

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