Throughout the development of the online/blended learning course you are participating in, ISC (Instructional Services Center) has provided a bulk of the support needed.  Once implementation begins, ISC role will phase out and the ETS (Educational Technology Services) division will take over with technical support.

Once you begin implementation, you may have questions regarding the use of Blackboard or any other technology tools that are incorporated in your course.  If you do, please contact ETS for help.  A more comprehensive list of services and contact information can be found under the Support tab, in the menu above or by visiting this link: IT ETS-I Training and Support

In addition to support from ETS, you might also find the following links helpful for teaching online. Please take a moment to quickly browse through the sites.  When you are ready, write a reflection on thing you’d like to focus on learning more about, on your own.

• Troubleshooting Skills
• Evolving Technology Tools
• Monitoring Technology Use
• Accommodations
• Community Interaction