Frequently Asked Questions (FAQ)

 What should students do if the iPad is inoperable?

Student iPads requiring trouble-shooting or repair should be brought to the Hale Pāhana Kīpaepae. Students will need to drop off the iPad with the completed iPad Repair Form. Drop off hours are daily from 7:00 a.m. to 3:10 p.m.  iPad repairs should be addressed before school, after school, or during school hours with a pass from the teacher.  Contact info is on page two of this handbook.

What should students do if their iPad is lost, stolen or damaged?

If the student’s iPad is damaged, lost or stolen, the student and his/her family may be responsible for the reasonable cost of repair or its fair market value on the date of loss. Loss or theft of the property must be reported to the Vice Principal’s (VP) office by the next school day after the occurrence.

• If lost or suspected stolen while at school: Immediately report the loss to your HPK.
• If lost or suspected stolen while away from school: Report theft to the police and inform HPK office on the next school day of loss.
• If damaged: Take damaged iPad to HPK office with the completed incident form.

What “Appropriate Use” guidelines should students follow?

Students should follow the KSH Kula Haʻahaʻa 1:1 iPad Handbook
as well as refer to the Student Technology Acceptable Use Agreement and the Student Technology Guidelines as it appears in the Student and Parent Handbook.

Students should also practice the values of Kamehameha Schools:

Aloha – love and respect

‘Imi na’auao – to seek enlightenment, wisdom and education

Mälama – to care for, to protect, to maintain and to attend to;

‘Ike pono – to know, to see, to feel, to understand, to comprehend, to recognize.

Pono – righteous, appropriate, moral, goodness, proper, fair;

Kuleana – responsibility, privilege;

Ho’omau – to persevere, to perpetuate, to continue;

Ha’aha’a – modest, respectful, humility.
Can students access the Internet from home?

The school does not require students to have Internet access from home. However, iPads can be connected to wireless Internet connections. Please be aware that computer Internet access is unprotected while at home or at other off-campus sites.  Parents should strictly monitor their child in order to be aware of the sites he/she is visiting. Students should comply with all policies and procedures as contained in this 1:1 iPad  Parent and Student Handbook, the Student Technology Acceptable Use Agreement, and the Student Technology Guidelines as it appears in the Student and Parent Handbook.  KS Instructional Technology Department will not support the set up of wireless access at home.

 Can games and other apps be installed, downloaded or used on the iPads?

• Students may be subject to disciplinary consequences if non-school authorized games or software programs are downloaded, installed, and/or used without permission.

 Are students allowed to purchase music from the iTunes music store?

No. Students are not allowed to purchase music from the iTunes store on the student iPads.

Are students allowed to purchase apps from the App store?

Students will be allowed to download free apps at the discretion of the school/teacher.  Students are not allowed to make purchases.

What daily maintenance routine should students follow?

• Have iPad ready for every class period unless otherwise specified by teacher.
• Transport iPad in its own carrying case at all times.
• Maintain vigilant surveillance of your iPad at ALL TIMES. Do not leave the iPad unattended. Keep it with you or in a locked/ secured place at all times.
• Avoid exposing iPad to extreme temperatures, e.g., trunk of car, or stored under air-conditioning unit, etc.
• Protect iPad from moisture, dust and harmful chemicals. Clean with soft cloth.
• Keep iPad on a flat surface.

 Are students able to print from home?

Yes. Printing at home is possible.  However, there is no KS Instructional Technology Department support for home printing.

Will students be able to access the KS file server from home?

No. Students will only be able to access the KS file server from school. Email, however, is accessible from home.