Updated 8.14.2020
For laptop and technology-related problems or issue or basic troubleshooting, please contact the Wahi Lolouila (PRC):
- Submit an Online Request for Tech Support (preferred method) OR
- Email: kekoilipi@ksbe.edu OR
- Phone: 808-842-8086 (Grades 9 & 11) or 808-842-8950 (Grades 10 & 12)
- Ke Koʻi Lipi Website & Quick Fixes
For Canvas & digital learning support:
- ʻOhana Help Desk
- Email: ohanatechhelp@ksbe.edu
- Phone: (808) 842-8822
Reminders for Using your Laptop
- Make sure you can access all of your work and materials from home
- Do not deplete your laptopʻs battery completely. Doing so may affect your laptopʻs performance and connectivity
- Carrying your MacBook Air by the display will cause damage to the screen. Please carry your device closed from location to another
- All school policies, including the technology use guidelines, are in effect while using your laptop
** Currently, we are not issuing loaners due to health risks and campus closure. We are constantly evaluating the situation with administration and will update you if this changes. We are committed to helping you find alternatives that will assist you in getting your school work completed.
Getting Started with Zoom (instructions)